Irfan Sofyana Putra

Software Engineer, Backend (DevEx) - Manager • June 2024 — Present

Driving engineering excellence and productivity initiatives at Superbank through innovative developer tooling and streamlined processes. Empowering backend engineering teams to deliver high-quality software efficiently while maintaining exceptional developer experience.

Key achievements and responsibilities:

• Optimized CI/CD pipelines for Golang services using Athens Go Proxy, achieving an 80% reduction in duration time for build, unit tests and code quality jobs
• Leading GitLab migration initiative for the backend engineering team—one of Superbank's top strategic priorities for 2025
• Standardized CI/CD pipelines across all teams, significantly reducing complexity and maintenance overhead
• Developed and maintained golden images as foundational base for backend services
• Spearheaded comprehensive API development lifecycle standardization initiative covering design, documentation, mocking, and testing using modern tools including Apidog, OpenAPI, and Swagger to ensure consistent practices, accelerate development velocity, reduce integration time, and enhance cross-team collaboration
• Implemented automated backend unit test reporting system, improving governance and code quality standards
• Integrated AI-powered code review tools into GitLab CI pipeline, enhancing review quality while reducing manual effort
• Developed intelligent Slack bot with RAG capabilities for FAQ automation, enabling faster employee support and reducing response times
• Developed internal URL shortener service to streamline internal resource sharing and improve accessibility
• Conducted proof-of-concept implementation for distributed tracing using OpenTelemetry, enhancing system observability capabilities

Senior Software Engineer (L5) • May 2023 — June 2024

Built experimental open banking products from 0 to 1, spanning both consumer and corporate banking products.

Key achievements and responsibilities:

• Instrumental in securing Bank Indonesia approval for Open Banking API launch by architecting and developing compliant solutions using BI SNAP API standards
• Successfully improved Open Banking API reliability by migrating the API Gateway from WSO2 to TYK platform, eliminating monthly outages (reduced from 1-3 incidents to zero)
• Enhanced system observability across banking microservices by implementing comprehensive monitoring using OpenTelemetry, Prometheus, and Grafana stack
• Architected and developed critical microservices including api gateway, authentication platform, eKYC system, webhook services, and core banking middleware
• Served as key technical contributor to successful launch of Nex Account product in partnership with Bank Sahabat Sampoerna: https://www.nexapp.co/nexaccount

Software Engineer (L3 & L4) • July 2021 — May 2023

Contributed to company-wide engineering initiatives and led automation projects across engineering and HR departments, managing cross-functional teams and delivering scalable solutions.

Key achievements and responsibilities:

• Ensured Xendit's compliance with Bank Indonesia's SNAP API standards by architecting and developing SNAP Payment API solutions (QRIS, Virtual Account, Ewallet, Direct Debit), enabling seamless merchant integration with standardized interface. Related work: https://developers.xendit.co/api-reference/#bi-snap
• Successfully managed multicultural team of 7 contractors (5 Ukraine-based, 2 Indonesia-based) to deliver comprehensive internal HR department automation solutions:
• Engineered performance review automation system including cost calculations and automated document generation, reducing HR manual workload by xx%
• Developed automated account provisioning/de-provisioning workflows for trial candidates (Google Workspace, Slack), streamlining Talent Acquisition operations
• Developed automated account provisioning system eliminating manual HR work for new joiner setup across multiple platforms (Google Workspace, Slack, Atlassian, LastPass, BambooHR), reducing manual operations by 90% while significantly improving employee onboarding experience and enabling day-one productivity
• Served as Acting Lead for Engineering Operations team:
• Developed and architected automated generation of engineering scorecard report integrating multiple data sources (postmortems, JIRA, Sentry, PagerDuty, DataDog) for comprehensive reliability and performance evaluation
• Built intelligent automation enabling Engineering Managers to generate customized outcomes documents for evaluating their direct reports, automatically creating personalized document based on each direct report's current level and career track, eliminating 100% of manual document preparation work
• Contributed to the development of a proactive merchant notification system for service health monitoring, improving incident response and minimizing financial risk exposure

Software Engineer (Intern – Part-time) • June 2020 — June 2021

Collaborated directly with CTO to establish foundational engineering reliability metrics and reporting infrastructure.

Key achievements and responsibilities:

• Designed and implemented ETL pipeline using Airflow and Apache Spark, integrating multiple data sources into centralized data warehouse
• Developed comprehensive dashboards and visualizations in Looker, enabling real-time monitoring of critical reliability metrics

Backend Engineer (Part-time) • Feb 2020 — March 2020

Developed scalable backend services for comprehensive e-learning platform.

Teaching Assistant • Jan 2020 — Dec 2020

Provided instructional support for fundamental programming and data structures & algorithms courses, mentoring students in core computer science concepts.

Computer Olympiad Instructor • Aug 2017 - May 2020

Delivered specialized training in competitive programming and computer science olympiad preparation across prestigious institutions including ALC Indonesia, PelatihanOSN.com, Cyberfi Institute, LOPI, West Java Province, and the OSN Training Center. Mentored students to achieve exceptional results in national-level competitions, consistently producing medal winners.

Notable student achievements in National Olympiad in Informatics (OSN Informatika) 2017-2020: 3 Gold medals, 1 Silver medal, and 5 Bronze medals.