Irfan Sofyana Putra

AVP - Applied AI Engineer • April 2026 — Present

Leading AI and automation platform initiatives at Superbank, balancing deep hands-on engineering with leadership across adoption, enablement, governance, and operational execution.

Key achievements and responsibilities:

• Lead applied AI and automation platform initiatives that help teams adopt AI safely, reduce repetitive work, and improve operational efficiency across the organization.
• Helped grow adoption of Superbank's internal AI tooling by approximately 3x from 2025 to 2026-to-date through engineering sharing sessions, department roadshows, and practical enablement for safe and effective GenAI usage.
• Own AI platform governance foundations, including usage visibility, budget controls, and spend tracking to support responsible scaling of AI tools.
• Established the n8n automation platform foundation for internal workflow automation, enabling teams to prototype and operationalize repeatable processes without adding bespoke service complexity.
• Authored and initiated SuperSkills, a collection of agent skills tailored to Superbank use cases that package repeatable AI workflows into reusable internal capabilities.
• Continue shaping internal platform capabilities across SuperGPT, LLM gateway, SuperMCP, SuperSkills, RAG platform capabilities, and related tooling.

Manager - Software Engineer (DevEx) • June 2024 — March 2026

Driving engineering excellence and productivity initiatives at Superbank through innovative developer tooling and streamlined processes. Empowering backend engineering teams to deliver high-quality software efficiently while maintaining exceptional developer experience.

Key achievements and responsibilities:

• Spearheaded one of Superbank's top 2025 backend engineering initiatives: migrating backend projects to GitLab to standardize delivery workflows and improve engineering governance across teams.
• Standardized the end-to-end API lifecycle with Apidog, improving consistency across API design, documentation, mocking, testing, and cross-team collaboration.
• Owned backend CI/CD standards across teams, including production base Docker images and shared pipeline conventions for reliability, security, and maintainability.
• Reduced Go microservice CI feedback loops by optimizing workflows and introducing Athens Go Proxy across backend services.
• Acted as AI Platform Architect & Engineer for Superbank's internal AI platform, contributing to SuperGPT, an LLM API gateway, agent skills, SuperMCP, RAG platform capabilities, and related AI platform tooling.
• Drove company-wide GenAI awareness through regular sharing sessions, helping engineers and non-engineering teams understand practical use cases, safe adoption patterns, and emerging AI engineering practices.

Senior Software Engineer (L5) • May 2023 — June 2024

Built experimental open banking products from 0 to 1, spanning both consumer and corporate banking products.

Key achievements and responsibilities:

• Instrumental in securing Bank Indonesia approval for Open Banking API launch by architecting and developing compliant solutions using BI SNAP API standards
• Successfully improved Open Banking API reliability by migrating the API Gateway from WSO2 to TYK platform, eliminating monthly outages (reduced from 1-3 incidents to zero)
• Enhanced system observability across banking microservices by implementing comprehensive monitoring using OpenTelemetry, Prometheus, and Grafana stack
• Architected and developed critical microservices including api gateway, authentication platform, eKYC system, webhook services, and core banking middleware
• Served as key technical contributor to successful launch of Nex Account product in partnership with Bank Sahabat Sampoerna: https://www.nexapp.co/nexaccount

Software Engineer (L3 & L4) • July 2021 — May 2023

Contributed to company-wide engineering initiatives and led automation projects across engineering and HR departments, managing cross-functional teams and delivering scalable solutions.

Key achievements and responsibilities:

• Ensured Xendit's compliance with Bank Indonesia's SNAP API standards by architecting and developing SNAP Payment API solutions (QRIS, Virtual Account, Ewallet, Direct Debit), enabling seamless merchant integration with standardized interface. Related work: https://developers.xendit.co/api-reference/#bi-snap
• Successfully managed multicultural team of 7 contractors (5 Ukraine-based, 2 Indonesia-based) to deliver comprehensive internal HR department automation solutions:
• Engineered performance review automation system including cost calculations and automated document generation, reducing recurring HR manual workload
• Developed automated account provisioning/de-provisioning workflows for trial candidates (Google Workspace, Slack), streamlining Talent Acquisition operations
• Developed automated account provisioning system eliminating manual HR work for new joiner setup across multiple platforms (Google Workspace, Slack, Atlassian, LastPass, BambooHR), reducing manual operations while significantly improving employee onboarding experience and enabling day-one productivity
• Served as Acting Lead for Engineering Operations team:
• Developed and architected automated generation of engineering scorecard report integrating multiple data sources (postmortems, JIRA, Sentry, PagerDuty, DataDog) for comprehensive reliability and performance evaluation
• Built intelligent automation enabling Engineering Managers to generate customized outcomes documents for evaluating their direct reports, automatically creating personalized document based on each direct report's current level and career track, eliminating 100% of manual document preparation work
• Contributed to the development of a proactive merchant notification system for service health monitoring, improving incident response and minimizing financial risk exposure

Software Engineer (Intern – Part-time) • June 2020 — June 2021

Collaborated directly with CTO to establish foundational engineering reliability metrics and reporting infrastructure.

Key achievements and responsibilities:

• Designed and implemented ETL pipeline using Airflow and Apache Spark, integrating multiple data sources into centralized data warehouse
• Developed comprehensive dashboards and visualizations in Looker, enabling real-time monitoring of critical reliability metrics

Backend Engineer (Part-time) • Feb 2020 — March 2020

Developed scalable backend services for comprehensive e-learning platform.

Teaching Assistant • Jan 2020 — Dec 2020

Provided instructional support for fundamental programming and data structures & algorithms courses, mentoring students in core computer science concepts.

Computer Olympiad Instructor • Aug 2017 - May 2020

Delivered specialized training in competitive programming and computer science olympiad preparation across prestigious institutions including ALC Indonesia, PelatihanOSN.com, Cyberfi Institute, LOPI, West Java Province, and the OSN Training Center. Mentored students to achieve exceptional results in national-level competitions, consistently producing medal winners.

Notable student achievements in National Olympiad in Informatics (OSN Informatika) 2017-2020: 3 Gold medals, 1 Silver medal, and 5 Bronze medals.